ibis London Shepherds Bush - Hammersmith

We had already been there in May 2024 and went back for our December visit. It is a no-frills hotel but it meets our expectations. The staff are very nice, courteous and helpful (a special mention for Josè!). The rooms are small, as expected, but clean and functional. The bathroom was in perfect working order with a good shower, larger than in other hotels of the same category. The 2 lifts are prompt, with hardly any waiting time. Breakfast is adequate, both Continental and English style. They provide free drinking water with which you can replenish your bottle. It is literally 5 minutes walk to the Tube Station (Shepherds Bush on the Central Line), Bus 94 to Oxford Street and the Westfields Shopping Mall. If we are ever back in London, we will go back to this hotel. We find is good value for money, in a city like London.

We were a small group of 4 friends/family who stayed at this hotel from 14-22 May, in rooms 425 and 427. As expected, it is a no-frills, functional hotel, located in a diverse neighbourhood, practically 5 minutes walk to the Shepherds Bush Underground Station on the Central Line, and the large and modern Westfields Shopping Centre. Adequately priced for London and for what it is. The rooms and the bathrooms are, naturally, small but the space has been well planned. The bathroom fixtures were all in perfect working order. So were the 2 lifts. Breakfast was adequate. It starts at 6.30 am, but if you need to leave earlier they provide a take-away one. But what really makes this hotel exceptional is the Staff. Friendly, pleasant, helpful, efficient. With a special mention and a special "thank you" for Jose, Natalie, Maiuri and Alvaro, the ones we were mostly in contact with. Lucy

The room was fairly generous and comfortable. The air-conditioning was very helpful and made our stay very comfortable. Quiet room. Having a lounge downstairs. There was staff downstairs the whole time.

Centrally located to the tube and buses to get around the sights London has to offer - lots of shops local and chemists for supplies - Rooms always clean and comfy with iron board and iron on offer if needed - Kettle and plenty of teas and coffee and sugars .. Breakfast is plentiful with lots on offer - hot and cold … car parking is a bonus too next door to a multi story at reduced rates and can get luggage in and out on 1 st floor … love this hotel staff super nice too thank you xxx

The person that received us was very kind and nice, we even had a laugh for a small mistake, the room in general had a good space and was very clean and looked like they care to have all clean and perfect for the guests, you have a shopping center turning left to the entrance and the biggest center in Europe taking the tube Hammersmith & City Tube. Felt nice